May. 2025 Release
Last updated
Last updated
Agents can now seamlessly sync their Google calendar with Cubu Calendars.
Appointments scheduled in a Cubu calendar and assigned to an agent will automatically appear in their connected Google or Outlook calendar. Likewise, events created directly in Google block the corresponding time in Cubu, preventing double-booking.
Setting up calendar sync is now easier than ever. There’s no need for admin configuration—agents can connect their calendars using the standard Google authorization flow.
To learn how to connect your external calendars, see:
Chats initiated from the embedded portal now open in a pop-up window, rather than redirecting users to a new page. This keeps the experience seamless and contained within the original context.
