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Cubu Docs
  • house-windowOverview of Cubu Reports
  • lightbulbBasic Concepts and Terminology
  • sigmaKey Performance Measures
  • hand-back-point-upInteracting with Reports
  • Agent Permformance Reports
  • Appointments Reports
  • Customer Satisfaction Reports
  • Service Level Reports
    • file-chart-columnCase Analysis
    • file-chart-columnFirst Response Time
    • file-chart-columnService Time Analysis
    • file-chart-columnWait Time Analysis
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Service Level Reports

file-chart-columnCase Analysischevron-rightfile-chart-columnFirst Response Timechevron-rightfile-chart-columnService Time Analysischevron-rightfile-chart-columnWait Time Analysischevron-right
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