Cubu Docs
S2S API Guide
User GuideReport CenterTechnical GuideRelease NotesS2S API Guide
S2S API Guide
User GuideReport CenterTechnical GuideRelease NotesS2S API Guide
  • About Cubu Server-to-Server API
  • Accessing the API
  • Agent Impersonation API
    • Call Again
    • Clock-in
    • Clock-out
    • Get Agent Status
    • List Active Cases
    • List Inboxes
    • List Workspaces
    • List Workstations
    • Occupy a Workstation
    • Resolve a Case
    • Select Current Unit
    • Start Processing the Next Case
    • Change Status to Available
    • Change Status to Unavailable
    • Vacate a Workstation
  • Appointments Management API
    • Book Appointment
    • Cancel Appointment
    • List Appointments in Calendar
    • List Calendars of a Service
    • List Vacancies in a Calendar
  • Case Management API
    • Queue Up
  • Customer Management API
    • Create a Customer Record
    • Get Customer Record
    • Update a Customer Record
    • Find a Customer Record
  • Organization API
    • List Back-office tasks
    • List Users
Powered by GitBook
On this page
  • URL
  • Headers
  • Request Body
  • Response
  1. Agent Impersonation API

Select Current Unit

Sets the current unit of the impersonated user. The user must have access permission to the selected unit.

This endpoint requires the Agent Impersonator role.

URL

POST: https://[base-url]/{applicationId}/agents/{userId}/units/_current

Headers

Authorization: Bearer <accessToken>

Request Body

  • unitId: The unit to set as the current unit.

Response

Success -> 200

The user does not have permission to access the unit --> 403

PreviousResolve a CaseNextStart Processing the Next Case

Last updated 6 months ago