About Administrators

This section provides comprehensive information about the available administrative tools.

What is an Administrator?

Administrators are users who are responsible for configuring the behavior of the system.

Below is a list of typical administrative tasks:

• Invite users to join the organization and manage their permissions.

• Defining organizational units and their hierarchy.

• Defining the service categories and types provided by the organization.

• Defining services, calendars, and workflows.

• Creating and configuring customer portals.

These tasks can be performed by a single administrator or distributed to multiple administrators with different responsibilities.

The Organization Owner

When a user creates a new Cubu organization, he becomes the "organization owner". The owner can access the organization's resources and perform any administrative task.

Other users in the organization can be assigned different administrative roles, permitting them to perform specific tasks, for example, managing users, managing the organization tree, configuring customer-facing applications, etc.

For a definitive list of roles, see:

📚Built-in Roles