> For the complete documentation index, see [llms.txt](https://docs.cubu.com/guides/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cubu.com/guides/understanding-the-basics/kiosks.md).

# Kiosks

Kiosks overview

A kiosk is a specialized computer (PC or s tablet) for public use, often with a touch screen, used in places like retail stores, banks, clicks, and service centers. It allows customers to check in to their appointments or queue up for service.

A kiosk can be set up within an organizational unit to provide access to services in that unit or **any of its descendant units**. This is especially helpful in cases where a kiosk is placed at the entrance of a building, allowing customers to check in for appointments in different departments or organizational units.

To learn how to manage the kiosks in your organization, see:

{% content-ref url="/spaces/8vfRpZGqpk7N0egaXMQ8/pages/lXoVfLm65Z7P74uTkAJf" %}
[Managing Kiosks](/guides/admin-tools/organization-tree/managing-kiosks.md)
{% endcontent-ref %}

Customers interacting with the kiosk navigate through a sequence of pages known as the "**kiosk's flow**". To learn more, see:

{% content-ref url="/spaces/8vfRpZGqpk7N0egaXMQ8/pages/KEDMtPnIfXsNLVv1b3d7" %}
[Kiosk Flow](/guides/understanding-the-basics/kiosks/kiosk-flow.md)
{% endcontent-ref %}

## Licensing

Each kiosk in your organization must have a license. Unlicensed kiosks cannot connect. To learn more, see:

{% content-ref url="/spaces/8vfRpZGqpk7N0egaXMQ8/pages/zUDOA8RHDM6TMYjoLIDS" %}
[Subscription Management](/guides/admin-tools/billing/subscription-management.md)
{% endcontent-ref %}

## Running a Kiosk Client

Kiosks run within a browser, usually on a dedicated computer or a tablet. To learn how to use the kiosk client app, see:

{% content-ref url="/spaces/8vfRpZGqpk7N0egaXMQ8/pages/AqEqhJIqnea1lHmKNAVE" %}
[How To: Use the Kiosk Client App](/guides/how-to-guides/in-branch-operations/how-to-use-the-kiosk-client-app.md)
{% endcontent-ref %}

### Printing Tickets

Kiosks often use receipt printers to give customers tickets, keeping them informed and secure while waiting in line. There are several options to set up a kiosk ticket printer. To learn more, see the following guide:

{% content-ref url="/spaces/8vfRpZGqpk7N0egaXMQ8/pages/giTBmyTLKYngFCpFJoBG" %}
[How To: Set Up a Kiosk Ticket Printer](/guides/how-to-guides/admin-tasks/how-to-set-up-a-kiosk-ticket-printer.md)
{% endcontent-ref %}

{% hint style="info" %}
**Tip:** Virtual Tickets can be used in conjunction with or as an alternative to printed tickets. You can send a link to the virtual tickets via SMS. Virtual tickets offer real-time queue position data and enable customers to cancel appointments. However, using this paperless solution requires customers to have access to a smartphone.

See: [Virtual Tickets](/guides/understanding-the-basics/virtual-tickets.md)
{% endhint %}

## Appearance

### Texts and Translations

To customize the texts on the kiosk pages, use the **Public Apps** tool to edit the **Kiosk Profile**.

The kiosk profile consists of pages; each page contains all the texts used by the kiosk and their translations to other languages.

{% content-ref url="/spaces/8vfRpZGqpk7N0egaXMQ8/pages/b3guRLeMkG70tJHKZ0Sx" %}
[Translating Kiosks, Portals, Tickets, and Chats](/guides/admin-tools/localization-and-translation/translating-kiosks-portals-tickets-and-chats.md)
{% endcontent-ref %}

### Colors, Fonts and Graphics

The kiosk's **Theme** controls the kiosk pages' colors, fonts, and graphics.

{% content-ref url="/spaces/8vfRpZGqpk7N0egaXMQ8/pages/5Z2dhWY3zJDxgod9BLcl" %}
[Managing Themes](/guides/admin-tools/customer-engagement/managing-themes.md)
{% endcontent-ref %}