⚒️Managing Groups

Managing groups using the Organization Settings tool

Admin Tools -> Settings -> Organization Settings

Managing groups requires the Organization Admin role.

Group List Page

This page lists the available groups in your organization. Note that several default groups are automatically created for you.

Click on a group to edit its settings, or click New Group to create a new group.

Group Settings

General

In this tab, you can rename the group and add a description.

Note that group names must be unique.

Roles

In this tab, you can select the roles assigned to the group from the available built-in roles. The group roles are assigned to the group members.

📚Built-in Roles

Members

In this tab, you can add or remove users from the group. To add a user, type their name or email in the search box and select them.

Default Permissions

In this tab, you can configure the group as a default group for inboxes and services.

Enabling the "Grant inbox access" option will automatically add the group to any new inboxes, thus granting access to all the group members.

Similarly, enabling the "Grant service access" option will automatically add the group to any new services, allowing the group members to access the service's calendars.