Sep. 2023 Release

Released Sep 21, 2023

What's New

Managing SMS Balances by Segment

In this update, we've refined how SMS balances are handled, shifting from a message-based count to a segment-based count. Going forward, the SMS balance will be adjusted based on the number of segments transmitted through the SMS gateway, providing a more accurate reflection of resource consumption. This means that with each sent message, the balance will now decrease by the precise number of segments dispatched by the SMS gateway.

Managing SMS balances with segments

Onboarding Flow

We have simplified the process of onboarding new users by removing the requirement of email verification. This change speeds up the initial setup, enabling users to start using the platform more quickly.

However, please note that certain actions like inviting other users and purchasing subscriptions are limited for accounts without verified email addresses. To access the full range of features, we suggest verifying your email address after registration.

Kiosk Webhooks

We've added a new webhook to our kiosk system.

The "Before Query Customer Appointments" webhook is triggered when customers enter their ID on the kiosk, provided the "Check-in with Customer ID" feature is on.

This enhancement enables the webhook to utilize the S2S API for practical purposes. For example, it can be employed to generate on-the-fly appointments for customers using external data sources. This integration offers a pathway to create more customized scheduling options.

Kiosk check-in with customer ID option

Kiosk webhooks tab

Agent Console

We’ve added some visual improvements to the case tab in the Agent Console.

New case tab design

S2S API

Create Customer

The Create Customer endpoint now upserts data, meaning if a customer record with the same key already exists, the existing record is updated.

Book Appointment

A new optional query parameter: "customerRecordId" was added to the Calendars / Appointments endpoint. When the parameter is specified, the endpoint returns only appointments booked for the specified customer.

List Appointments In Calendar

A new optional query parameter was added to the endpoint, allowing filtering appointments for a specific customer.

Cubu Print Service

A new version of the print service is now available.

• Updated branding

• Fixed permissions issue when the service writes to the event log

The installer (for Windows x64) is available here: 💽 Cubu.PrintService.Installer.msi