⚒️Managing Service Availability

Admin Tools -> Service Manager

Editing service availability requires the Service Operator role.

Service availability determines the service's hours of operation. Service availability affects walk-in and appointment-based services differently:

Walk-in Services: Customers cannot queue up for services using Portals and Kiosks outside the service's working hours.
Appointment-based Services: When a new calendar is opened for a service, the calendar working hours are set to the service's hours of operation on that date. Note that a manager may change working hours for specific calendars manually.

The service's availability is configured on the service's Availability tab. Administrators choose between the following options:

Inherit the unit's working hours: The service's working hours are taken from the parent unit and defined by applying one or more working-hour calendars.
Apply a working hours calendar on top of the unit's working hours: use the unit's working hours and apply an additional calendar.
Apply working hours calendar: select a working hours calendar to determine the service's working hours.

See Also