Selecting Calendars
Last updated
Last updated
The Calendar tool enables you to view calendars assigned to you within your current unit.
As a Power User with access to additional services, you can also access calendars assigned to other agents or unallocated calendars.
Choose between a 1-, 5-, and 7-day view. Use the calendar control to select the first date to show.
The My Calendars view shows the calendars you were allocated to in the selected date range.
The By Service view lets you view the calendars for a selected service in the selected date range.
Note that you can view a calendar if you are allocated to that calendar or if you are a Power Agent with access permission to the service.
The By Agent view lets you select an agent and view her allocated calendars. This view is useful when you are an administrator booking appointments for multiple agents.